Department: Business Development
Position: Business Development Executive
Duties/Responsibilities:
- Identify new businesses and grow relationships that assist in revenue generation within assigned verticals
- Analyse market needs and opportunities in key accounts within assigned verticals
Engage potential customers via telemarketing and face-to-face visits to explore solutions and address their needs - Review customer needs and develop co-created solutions to enhance offering and competitiveness
Provide quotations to customers - Negotiate charges with external stakeholders and ensure payment for our services from external stakeholders
- Plan and monitor delivery of logistics services and ensure operational excellence
- Develop intervention strategies to mitigate gaps in delivery of logistics services
- Develop risk mitigation plan
- Drive customer attraction and retention strategy to improve customer loyalty
- Develop sales performance metrics based on organisation service prices and cost structure approach
- Determine and achieve sales target
- Review sales performance metrics to enhance sales outcomes and achieve targets
- Resolve customer relationship management conflicts
- Implement appropriate solutions to address customer queries based on sales or customer management knowledge
Requirements:
- Good verbal and written communication skills
- Preferably with knowledge of shipping regulations and policies
- Excellent organizational skills and attention to detail
- Resourceful and analytical to provide solutions to meet customers’ needs
Please email your resume to general@jglww.com. Only shortlisted candidates will be notified.
5 day week