WEBSITE TERMS OF USE AND PRIVACY POLICY
Last updated: 08 April 2026
1. APPLICATION OF THESE TERMS
1.1 These Terms apply to your access to and use of the Website.
1.2 By accessing and using the Website:
a. you agree to these Terms; and
b. where your access and use is on behalf of another person or entity (for example, a company), you confirm that you are authorised to, and do in fact, agree to these Terms on that person’s or entity’s behalf, and that, by agreeing to these Terms on that person’s or entity’s behalf, that person or entity is bound by these Terms.
1.3 If you do not agree to these Terms, you are not authorised to access and use the Website, and you must immediately stop doing so.
2. CHANGES
2.1 We may change these Terms at any time by updating them on the Website. Unless stated otherwise, any change takes effect immediately.
2.2 You are responsible for ensuring you are familiar with the latest Terms. By continuing to access and use the Website, you agree to be bound by the changed Terms.
2.3 We may change, suspend, discontinue, or restrict access to, the Website without notice or liability.
3. DEFINITIONS
including and similar words do not imply any limit.
Loss includes any loss, liability, claim, damage, cost, charge or expense of any kind, including loss of profits, loss of revenue, loss of savings, loss of business, loss of opportunity, loss of data, and legal costs on a full indemnity basis.
personal information means information about an identifiable individual, and includes personal data and equivalent information under applicable privacy and data protection laws.
Terms means these terms and conditions titled Website Terms of Use and Privacy Policy.
Underlying Systems means any network, system, software, hardware, platform, database, data or material that underlies or is connected to the Website.
User ID means any unique username, login, password or other credential allocated to you to allow you to access certain parts of the Website.
we, us or our means JGL Worldwide (SG) Pte. Ltd.
Website means www.jglww.com.
you means you or, if clause 1.2(b) applies, both you and the other person or entity on whose behalf you are acting.
4. YOUR OBLIGATIONS
4.1 You must provide true, current and complete information in your dealings with us and must promptly update that information as required so that it remains true, current and complete.
4.2 You must not:
a. act in a way, or use or introduce anything, that in any way compromises, or may compromise, the Website or any Underlying System, or otherwise attempt to damage or interfere with the Website or any Underlying System. This includes any virus, worm, Trojan horse, malware, spyware or similar harmful feature;
b. attempt to gain unauthorised access to any part of the Website, any Underlying System, or any data or materials available through the Website;
c. use the Website in any unlawful, misleading, fraudulent, abusive or improper manner;
d. unless with our prior written agreement, access the Website other than through standard web browsers. Prohibited methods include scraping, deep-linking, harvesting, data mining, use of robots or spiders, automation, or any similar data gathering, extraction or monitoring method.
4.3 If we provide you with a User ID and/or Password, you must keep that User ID and/or Password secure and confidential, and you are responsible for all activity carried out using that User ID and/or Password.
4.4 You must notify us immediately if you become aware of any unauthorised use of your User ID and/or Password, or any other security breach relating to the Website.
4.5 You must obtain our prior written permission to establish a link to our Website. If you wish to do so, email your request to general@jglww.com.
4.6 You indemnify us against all Loss we suffer or incur as a direct or indirect result of your failure to comply with these Terms.
5. LOGISTICS INFORMATION DISCLAIMER
5.1 The Website may contain information relating to our logistics, freight forwarding, transportation, warehousing, cargo handling and related services, including shipment information, schedules, routing, transit times, service availability, rates, quotations and operational updates.
5.2 Unless expressly stated otherwise, all such information is provided for general information only and does not constitute a binding quotation, offer, commitment, guarantee or warranty.
5.3 Any transit times, delivery dates, shipment milestones, cargo availability, service schedules or operational timelines are estimates only and may change without notice.
5.4 Delays, disruptions, service changes and unavailability may arise due to factors beyond our reasonable control, including weather conditions, customs clearance, port congestion, regulatory action, labour shortages, transport interruptions or systems failure.
5.5 Nothing on this Website constitutes professional, legal, financial, customs or trade compliance advice.
6. INTELLECTUAL PROPERTY
6.1 We, and our licensors, own all proprietary and intellectual property rights in the Website, including all information, text, graphics, artwork, photographs, logos, icons, sound recordings, video, software, design, layout and look and feel, and all rights in the Underlying Systems.
6.2 You may access and use the Website for your own internal business purposes or personal informational purposes only.
6.3 You must not copy, reproduce, adapt, modify, distribute, publish, transmit, display, frame, sell or otherwise exploit any part of the Website without our prior written consent, except to the extent permitted by law.
7. DISCLAIMERS
7.1 To the extent permitted by law, the Website is made available on an “as is” and “as available” basis.
7.2 We and our licensors make no representation or warranty that:
a. the Website will be uninterrupted, secure or error-free;
b. the Website will be compatible with your device, system or software;
c. the Website or any information on it will be accurate, complete, current, reliable or suitable for your purposes; or
d. the Website will be free from viruses or other harmful components.
7.3 To the extent permitted by law, we and our licensors have no liability or responsibility to you or any other person for any Loss in connection with:
a. the Website being unavailable, in whole or in part, or performing slowly;
b. any error in, or omission from, any information made available through the Website;
c. any exposure to viruses or other forms of interference which may damage your computer system or expose you to fraud when you access or use the Website; and
d. any site linked from the Website. Any link on the Website to another site does not imply any endorsement, approval or recommendation of, or responsibility for, that site or its contents, operators, products or services.
7.4 You are responsible for ensuring that the process by which you access and use the Website protects you from viruses, malware and other harmful interference.
8. LIABILITY
8.1 To the maximum extent permitted by law:
a. you access and use the Website at your own risk; and
b. we are not liable or responsible to you or any other person for any Loss under or in connection with these Terms, the Website, any services information published on the Website, or your access and use of, or inability to access or use, the Website.
8.2 The exclusion in clause 8.1 applies regardless of whether our liability arises in contract, tort (including negligence), equity, breach of statutory duty or otherwise.
8.3 Without limiting clauses 8.1 and 8.2, we are not liable for any indirect, consequential, incidental, special or exemplary loss, or for any loss of profits, revenue, savings, business, goodwill, opportunity or data.
8.4 Nothing in these Terms has the effect of contracting out of any applicable consumer protection law to the extent that such law does not permit this.
8.5 To the extent our liability cannot be excluded but can be limited, our liability is limited to SGD 100.
8.6 To the maximum extent permitted by law, and only to the extent clauses 8.1 to 8.5 do not apply, our total liability to you under or in connection with these Terms or the Website must not exceed SGD 100.
9. PRIVACY POLICY
9.1 You are not required to provide personal information to us, although in some cases, if you choose not to do so, we may be unable to provide certain Website functions, respond to your enquiry, or make certain services available to you.
9.2 When you provide personal information to us, we will collect, use, disclose and hold that information in accordance with applicable privacy and data protection laws, including the Personal Data Protection Act 2012 of Singapore where applicable.
9.3 The personal information you provide to us, including through forms or enquiries submitted on the Website, may be collected and used for:
a. communicating with you;
b. responding to enquiries and providing requested information or services;
c. administering and improving the Website and our services;
d. operational coordination, shipment administration and customer support;
e. internal reporting, research and statistical analysis;
f. marketing by us of our products and services; and
g. credit, compliance or due diligence checks where necessary.
9.4 We may disclose your personal information to:
a. our related corporations, contractors, agents and service providers who assist us to operate the Website or provide, improve or support our services;
b. any person involved in a proposed purchase, acquisition, restructuring or financing of our business or assets; and
c. any regulator, authority, court, law enforcement agency or other person where required or permitted by law.
9.5 Any personal information you provide to us may be stored on secure systems operated by us or by our trusted service providers, which may be located inside or outside Singapore. This may involve transfer of your personal information to countries which may not have the same level of legal protection as Singapore.
9.6 By providing your personal information to us, you acknowledge and agree to the collection, use, disclosure, storage and transfer of that information as described in these Terms, subject always to applicable law.
9.7 You have the right to request access to, and correction of, any personal information we hold about you. If you would like to exercise these rights, please email us at general@jglww.com.
10. SUSPENSION AND TERMINATION
10.1 Without prejudice to any other right or remedy available to us, if we consider that you have breached these Terms, or we otherwise consider it appropriate for security, legal or operational reasons, we may immediately, and without notice, suspend or terminate your access to the Website, or any part of it.
10.2 On suspension or termination, you must immediately cease using the Website and must not attempt to gain further access.
11. FORCE MAJEURE
11.1 We are not liable for any delay or failure in performance arising from any cause beyond our reasonable control, including natural events, acts of government, labour disputes, internet or telecommunications failure, cyber incidents, transport disruption, port congestion, customs delays, pandemic events, or the failure of third party suppliers or service providers.
12. GENERAL
12.1 If we need to contact you, we may do so by email, and you agree that this satisfies all legal requirements in relation to written communications.
12.2 These Terms, and any dispute relating to these Terms or the Website, are governed by and must be interpreted in accordance with the laws of Singapore.
12.3 Each party submits to the non-exclusive jurisdiction of the courts of Singapore in relation to any dispute connected with these Terms or the Website.
12.4 For us to waive a right under these Terms, the waiver must be in writing.
12.5 Clauses which, by their nature, are intended to survive termination, including clauses 4.6, 6, 7, 8, 9 and 12, continue in force.
12.6 If any part or provision of these Terms is held to be illegal, unenforceable or invalid, that part or provision will be deemed modified to the extent necessary to remedy the issue. If modification is not possible, that part or provision will be treated as severed from these Terms, and the remainder of these Terms will continue in full force.
12.7 These Terms set out everything agreed by the parties relating to your use of the Website and supersede anything previously discussed, exchanged or agreed in relation to that use.